Refund policy
WELCOME TO METRO MART
At Metro Mart, we pride ourselves on providing a premium shopping experience and top-quality products to our valued customers. We strive for excellence and customer satisfaction in every order. However, to maintain these high standards, all users must strictly adhere to the following legal terms. By using this site, you acknowledge that you have read and unconditionally accepted these terms.
1. STRICT COMPLIANCE & TERMINATION
This website is operated by Metro Mart. We reserve the absolute right to refuse service, terminate accounts, or cancel orders at our sole discretion without prior notice if we suspect any fraudulent activity, abuse of our policies, or violation of these terms. Any attempt to manipulate our system will result in an immediate and permanent ban.
2. PRICING & MARKET FLUCTUATIONS
While we aim for perfection, prices and availability of products are subject to change instantly and without notice. We shall not be liable to you or any third party for any price modifications or discontinuance of services. Once an order is confirmed at a specific price, it is final.
3. ACCURACY OF CUSTOMER DATA
It is the customer's sole responsibility to provide 100% accurate billing and shipping information. Metro Mart will not be held responsible for lost packages or delivery failures caused by incorrect addresses provided by the buyer. No refunds will be issued in such cases.
4. LIMITATION OF LIABILITY
Metro Mart and its directors shall not be liable for any injury, loss, claim, or any direct/indirect damages of any kind arising from your use of any of our products. You use our services at your own risk. We do not guarantee that your use of our service will be uninterrupted or error-free.
5. INDEMNIFICATION
You agree to indemnify and hold Metro Mart harmless from any claim or demand, including legal fees, made by any third party due to your breach of these Terms of Service or your violation of any law or the rights of a third party.
6. GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and construed strictly in accordance with the laws of Pakistan. Any disputes will be settled under this jurisdiction.
7. OFFICIAL CONTACT
For any legal inquiries or questions regarding these terms, you must contact us at: munamujahid275@gmail.com.